Uncovering Living Labs’ Activities and Outcomes: Key Insights for Stakeholder Expectations

This article presents a research study on the activities and outcomes of Living Labs, which are collaborative innovation structures that involve various stakeholders in the innovation process. The study aims to provide insights into the practical implementation of Living Labs and their resulting outcomes. The literature review highlights the importance of understanding the activities conducted within Living Labs and their outcomes, but notes that there is a lack of empirical research on the subject. The study uses a participatory case study methodology to examine the activities and outcomes of a specific Living Lab, with a focus on the “Rouen Smart Mobility for All” project. The findings of the study contribute to the understanding of the mechanisms that promote the development of synergies between Living Labs and territorial stakeholders, and provide practical insights for the implementation of Living Labs.