Conférence : DESIGN 2020, 24 octobre 2020
In the age of the fourth industrial revolution, the competition between enterprises is fierce to operate efficiently and hold on to their customers. Due to lack of time and methodology, many leaders struggle to establish optimized strategies for their businesses. To do so, the key processes need to be measured using dashboards that proactively help decisions making, facilitate the strategy execution and keep the employees focused. The purpose of this article is to identify the design features of a risk analysis dashboard and their effects on the perceived ease of use and perceived usefulness.